Welcome to the site and my online resumé. Good to see you here..

First of all I would like to want you to know that I’m a representative, social, ethical, authentic and confident person that is able to create creative solutions to meet preconceived goals by applying different methodologies and technologies from different disciplines such as project management, change management, information technology, marketing and communication.

I graduated for the bachelor degree in Information Engineering in 2006. This degree represents professionally applying a wide range of professional competences within the realms of Information Technology, Business Management and Communication. Focused on being the “missing” link between management and executives when implementing new technological solutions to align strategic management choices.

Some highlights of things I do and did (from a professional and personal perspective):

  • I’m service and solution focused and able to conceptualize and realize solutions for different kinds of IT related problems and challenges
  • Created solid foundations for change acceptance within organisations
  • Set up a digital learning environments and created blended learning training programs
  • Written software documentation, user guides and internal documentation
  • Set up a ITIL based helpdesk by using the Knowledge Centered Support principle
  • Software requirement analysis, software selection projects and defined implementation strategies
  • Software simulations and interactive demonstrations
  • Written content for web (publication and markup)
  • Produced videos and video pre-production (writing voice-over texts and creating visual storyboards) and general video editing
  • Described and visualized work-processes and procedures
  • Implemented Microsoft Active Directory Rights Management Service
  • Created user interface prototypes and workflow simulations
  • Analysed internal work procedures for workflow optimization and system configuration
  • Provided training for systems usage and procedural training
  • Provided basic and medior HTML, CSS and php training program

Information Technology related experience

  • HTML5 / CSS3 / JavaScript
  • PHP / SQL
  • ITIL / BiSL / Service Management
  • Solution and implementation consultancy
  • Content and process management advisor
  • Social Media and Networking advisor
  • SharePoint 2013 design and advice
  • WordPress, Joomla, Moodle implementations
  • Microsoft Rights Management Services
  • Google (Analytics, Docs, Adsense etc.)
  • Authorisation and Authentication
  • Enterprise Content Management
  • And if you click here you will find a list with other stuff I find interesting and know more about, if you really want to know.

Marketing, Communication and Education

Project skills and project tools

  • Created project management structures using MindManager, Work Breakdown Structures and Microsoft Project and use this to manage projects and creating project documentation according to the PRINCE2 principles.
  • Conceptualised and realized education programs, change management programs and marketing programs including creating the necessary products to meet preconceived goals.
  • Requirements analysis and functional analysis for use in creating a work breakdown structure, workload overview, project planning and project change management.
  • Created interactive trainings, (e)learning materials, handbooks and application simulations
  • Created marketing materials (online, print, film, interactive)
  • Created websites and information portals (online learning)
  • Moodle implementations and content realisation
  • Text writing for online media, instructions, presentations, assignments and workflows
  • Prepared and created blended learning programs and teaching classically
  • Produced promotional films for web and presentation
  • Video editing (Adobe)
  • Audio editing (Adobe)
  • Sound engineering (Ableton/Adobe)


  • Dutch – Native/fluent reading/writing
  • English – Fluent reading/writing


August 2015 – CURRENT | Senior Business Consultant Xillio

Xillio specializes in optimizing content and its use. We help organizations structure their information collections. To make them future-proof, they need to be classified correctly and efficiently, guaranteeing long-term findability and usability. Xillio believes that content migration should be predictable, fast and easy. With over 10 years of experience and 5 years of development this has led to the Xill Development Platform. This platform enables companies to rapidly connect, transform, improve and migrate content.

We offer a wide range of solutions in the area of accessibility, transformation, classification, migration, and synchronization of content. We provide tailor-made solutions, from and to all common ECM systems. Xillio fully focuses on services to make and keep content reliable, consistent, relevant, and up-to-date. By intelligent application of advanced software for classification and deduplication, we can analyze, enrich, and classify all information – enabling organizational goals like working remotely, increased employee productivity, and lowering costs.

2012 – August 2015 | International Support Manager TradeTracker.com

Researched implementing a new knowledge and support management platform to provide better international support to all account managers in the 18 countries that TradeTracker operates.  I have set up an internal (blended learning) training program for junior and senior account managers.provide day to day support to all TradeTracker countries’ account managers and I’m responsible for internal and customer documentation and implementation guide and the online technical implementation portal. Besides some other things:

  • Planned, implemented and filled the TradeTracker International support portal
  • Solved 2500 + Internal Account Manager inquiries
  • Implemented 250+ Technical tracking and conversion solutions for international customers
  • Defined customer support processes and business process improvement plan based on the Knowledge Centered Support principle.
  • Created the TradeTracker Laboratory containing all major web shop systems for technical development purposes, conversion registration tests and developing web shop specific affiliate marketing plugins
  • Support system software requirements definition and software selection procedure based on the ITIL derived Knowledge Centered Support principles
  • Set up the Internal Training and Education Management System and internal (online) training content
  • Created internal Customer Relation and Operating Support System complete reference guide document and online reference resource
  • Defined internal employee function roles to provide online on the job training programs
  • Internal and external user guides and technical implementation documentation and accompanying technical implementation portal

TradeTracker International is the management, business development and support organisation for all worldwide TradeTracker Affiliate network divisions.

TradeTracker.com is currently active in 16+ European countries, Russia and is progressing towards the Chinese/Asian market momentarily.

2006 – 2012 Consultant Content Management and Education 

For Unisys I worked as a content management consultant and focused on change management, and education primarily, mostly in content and process driven organisations. Some of the clients I’ve worked for where the ministry of Education, Culture and Science, ministry of General affairs, inspection of education, Cordares pensions, Environmental Protection Agency Rijnmond, Water management organizations and other local government organizations. My responsibilities varied from project planning and creating information portals to fully implementing blended learning programs including creation, managing and maintaining all (e)learning materials and classical teaching, from web content management to enterprise content management and SharePoint (graphic)design, configuration, user permissions and security and analyzing end-user and organizational requirements. I also worked on several European tenders. I received a letter of recommendation for my work (available upon request).

2005 – 2006 Flevoziekenhuis Almere (Hospital)

Researched and adviced about the implementation of an ITIL based service desk to support the IT organisation. Project management was done according to the PRINCE2 methodology. Researched business processes and performed software with selection criteria matching NEN specifications. Created change management documents based on ITIL quality processes and conducted a user requirement analysis. Presented in an advisory report, business presentation and plan of approach.

2004 – 2005 Rabobank Almere

Realised the local Rabobank website rabobankalmere.nl with custom content management system (CMS) to meet the needs of the employees. Every employee was able to create his own department specific content which was controlled, reviewed and published by the department of marketing and communication. Created an implementation strategy, communication/marketing plan as well as organized workshops to teach end-users how to create content using this system. This was based on internal and external process guidelines created during the development of the site. Search engine optimization and analytic reports were also implemented in the content management system for easy access, modification and management information.

2004 – 2004 Algemene Woningbouw Vereniging Amsterdam

Researched and adviced about using home automation systems for a housing project development agency focused on domotica and the ability to make live easier for elderly people using these systems.

2003 – 2003 Meyn Food Processing Technology

Researched and developed a statistical yield control module using production data and creating management information reports using this information. Information analysis, functional design, technical documentation and organizing workshops about the use of the available data and statistics.


2003 – 2007 Co-owner Bakker & Bos Supplies

Bakker & Bos Supplies was founded in 2003 and specialized in the creation and development of (company)websites which were maintained through our own custom content management system. We also provided web-hosting, (web)content advice and search engine optimization.


2002 – 2006 HBO Information Engineering (Hogeschool van Amsterdam)

The bachelor degree Information Engineering consists of a combination of Information Technology, Business Management and Communication. It focused on being the “missing” link between management and executives when implementing new technological solutions to align strategic management choices.

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